Our Story


Our world has changed dramatically in one century. After all, many people today don’t even remember dialing a rotary phone. Bruce Telecom has never lost sight of why we started in 1911 – to help people connect, to stay intensely local, and to provide exceptional service to our customers.

Our rural roots are as authentic as the farmers who came together to start it all. Together they created the Bruce Municipal Telephone System, a co-operative between local community members where trusted partners and opinions mattered. Although the business has evolved over 100 years, the foundation of values they built have remained committed to loyalty, honesty and quality.

Today Bruce Telecom is the region’s local communications leader. We’re still in the telephone business, but are so much more. We represent all of the ways that people connect together and feel a sense of belonging. Trustworthy home phone, freedom of mobile, access to high-speed Internet, digital television – we are right there with the high-quality, secure, reliable technologies that ensure our customers across the region have everything they need to keep on top of it all just about everywhere they are.

Our employees come from the area, not from a large corporate centre, or from a far-off place. We enjoy our work most because we’re helping our neighbours and families directly. We are available where you are – a live voice answering the phone, online, in person at one of our full-service local retail branches, or out servicing the community. We believe in community support and are active in lending a hand, giving back and doing our small part – simply because it feels right. The way it did for the local farmers who started it all. 

Bruce Telecom has been determined in holding true to one simple promise through over one century of transformations and reinventions:  Connecting our Community.

Let's Connect!

Let's Connect

Visit our FAQ page for answers to popular inquiries.

Local Callers :
519 368-2000

Long Distance Callers :